Shipping & Returns
Shipping Policy
Thank you for choosing our store! We strive to provide the best possible customer experience, including a seamless shipping process. Please review our shipping policy below:
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Shipping Methods
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We use a variety of shipping methods to ensure that your order arrives in a timely and cost-effective manner. Our shipping methods may include, but are not limited to:
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Standard shipping: This is our default shipping method and usually takes 3-7 business days for delivery within the United States. Delivery times may vary depending on your location and the time of year.
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Expedited shipping: This method is available for an additional fee and usually takes 1-3 business days for delivery within the United Kingdom
International shipping: We offer international shipping to select countries. Please note that delivery times may vary depending on your location and customs processing times
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Shipping Rates
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Shipping rates are calculated based on the weight, size, and destination of your order. You can view the shipping cost during the checkout process before submitting your order. Please note that shipping rates may be subject to change without notice.
Order Processing Time
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We strive to process and ship all orders as quickly as possible. Most orders are processed and shipped within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the following business day.
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Order Tracking
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Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
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Shipping Restrictions
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We do not currently ship to PO Boxes or APO/FPO addresses. Some products may also have additional shipping restrictions due to size or weight. Please check the product description for any shipping restrictions before placing your order.
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Lost or Damaged Packages
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If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always happy to help!
Return & Exchange Policy
Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 14 days of purchase. Please review our return policy below:
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Eligibility
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To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process
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To initiate a return, please contact us with your order number and the reason for your return. We will provide you with instructions on how to return your item.
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Refunds
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Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the status of your refund.
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If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Return Shipping
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges
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We do not offer exchanges at this time. If you would like to exchange your item, please initiate a return and place a new order.
If you have any questions or concerns about our return policy, please do not hesitate to contact us. We are always happy to help!